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Microsoft has tested and certified IP phones through our Certification Programs, which reflect an evolution from the previous basic interop compatibility ('Compatible with Lync”) to increasingly higher quality bars, including metrics targeting higher reliability. Phone vendors have been actively working to meet this service level and have qualified a wide range of phone models against these requirements.
May 05, 2021 Skype for Business Online qualifies and supports desktop phones for users who want to have a traditional phone experience, rather than use the Skype for Business app. This topic covers the phones and firmware versions that are supported for use in Skype for Business Online and other information that can help you when you are setting up phones. Customers with no Skype for Business users configured to use a third-party ACP service will not be able to configure any users to use a third-party ACP service. Existing customers with Skype for Business users configured to use a third-party ACP service will continue to be able to add new users for the duration of the end of life period. Nov 07, 2019 I have a jio hotspot how can I connect my device to skype This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Reliance Jio made an unprecedented announcement recently. After years of limitless calling and hefty data plans, the company announced it would now start charging users Rs 0.06 per minute for calls to numbers on other networks, at least for the conceivable future.
Welcome to the Skype Community. Please be informed that we do not have phone support for Skype. How do I contact Skype Customer Service, click here. Hope this information address your concern. Let me know if you need further assistance.
In the meantime, Skype for Business supports backwards compatibility with all of our Lync qualified IP phones.
Basic functionalities will continue to work on Skype for Business certified devices when a user switches to Microsoft Teams. However, in order to be Teams certified, phone vendors would need to meet the new requirements for Teams certification.
Certified Skype for Business devices
Manufacturer | Model | Version |
---|---|---|
AudioCodes | C450HD IP Phone | UCC450HD_3.2.0.1003.61 |
AudioCodes | 440HD IP Phone | UC440HD_3.1.3.144.18 |
AudioCodes | 430HD IP Phone | UC430HD_3.1.3.144.18 |
AudioCodes | 445HD IP Phone | 3.1.2.89 |
AudioCodes | 405HD | 3.0.1.89.1 |
Crestron | Flex UC-P100-S IP Phone (upgradeable to Teams) | 55.66.91.11 |
Crestron | Flex UC-P110-S IP Phone (upgradeable to Teams) | 55.66.91.11 |
Poly | Trio C60 | 5.9.3.7392 |
Poly | CCX 400 IP Phone | 6.2.11.1475 |
Poly | CCX 600 IP Phone | 5.9.12.1111 |
Poly | CCX 500 IP Phone | 1.0.0.2535 |
Polycom | VVX 201 Business Media Phone | 5.9.0.9373 |
Polycom | VVX 300/310 Business Media Phone | 5.9.0.9373 |
Polycom | VVX 301/311 Business Media Phone | 5.9.0.9373 |
Polycom | VVX 400 Business Media Phone | 5.9.0.9373 |
Polycom | VVX 401 Business Media Phone | 5.9.0.9373 |
Polycom | VVX 410 Business Media Phone | 5.9.0.9373 |
Polycom | VVX 411 Business Media Phone | 5.9.0.9373 |
Polycom | VVX 500 Business Media Phone | 5.9.0.9373 |
Polycom | VVX 501 Business Media Phone | 5.9.0.9373 |
Polycom | VVX 600 Business Media Phone | 5.9.0.9373 |
Polycom | VVX 601 Business Media Phone | 5.9.0.9373 |
Yealink | MP56 IP Phone | 122.9.0.1 |
Yealink | T55 IP Phone (upgradeable to Teams) | 55.9.0.9 |
Yealink | T56A IP Phone (upgradeable to Teams) | 58.15.0.20 |
Yealink | T58A IP Phone (upgradeable to Teams) | 58.15.0.20 |
Yealink | MP54 IP Phone | 122.9.0.5 |
Yealink | MP58 IP Phone | 122.9.0.5 |
Additional Resources
Browse all devices Certified for Teams.
Learn about Skype for Business certification.
Skype For Jio Phones
Find details of our qualified IP Phones.
-->In July 2019, we announced Skype for Business Online will be retired on July 31, 2021, giving our customers two years to plan their upgrades to Microsoft Teams, the core app for communication and collaboration in Microsoft 365. As Skype for Business Online is retired, we want to ensure customers have the information and resources they need to plan and execute a successful upgrade to Teams.
Why is Skype for Business Online retiring?
Since its introduction, Skype for Business Online has been a valuable tool for millions of people around the world. By combining instant messaging, calling, and video into one application, Skype for Business Online established new possibilities for business communications. Microsoft Teams is the next chapter in that vision.
The capabilities of Microsoft Teams go beyond those of Skype for Business Online. By combining chat, video, calling, document collaboration, and application integration into a single experience, Teams enables entirely news way of working. And ongoing platform innovation and development means Teams users benefit from richer performance, functionality, flexibility, and security.
Teams isn’t just an upgrade for Skype for Business Online, it’s a powerful tool that enables companies, schools, and organizations to become more agile and improve the efficiency of key workflows. Learn more about the potential benefits of Teams for your organization in the Forrester white paper, The Total Economic Impact™ of Microsoft Teams.
For more information about the Skype for Business Online retirement, see FAQ — Upgrading from Skype for Business to Microsoft Teams.
What this means for Skype for Business customers
After Skype for Business Online retires on July 31, 2021, the service will no longer be accessible. Until then, current Skype for Business Online customers will experience no change in service. As of September 1, 2019, all new Microsoft 365 customers have been onboarded directly to Teams for chat, meetings, and calling.
Jio Phone Recharge
The time needed to fully upgrade to Teams will vary based upon the unique characteristics of the organization, including number of users, technical complexity, and internal adaptability to change. We strongly recommend that you begin your upgrade to Teams today. By starting your upgrade today, you'll have ample time to finish it prior to the retirement date. Beginning in August, Microsoft will provide an assisted upgrade process to help you move any remaining Skype for Business Online users to Teams Only.
Teams is available in most Microsoft 365 Business and Enterprise plans, and your existing licensing investments carry forward to Teams. Capabilities that are premium workloads in Skype for Business Online today will continue to be premium workloads in Teams. For example, if you have purchased Audio Conferencing standalone or as part of E5 with Skype for Business, Audio Conferencing will be enabled in Teams.
The Skype consumer service and Skype for Business Server are not affected by the retirement of Skype for Business Online.
How Microsoft is helping customers upgrade to Teams
We strongly recommend that you begin your upgrade from Skype for Business Online to Teams today. By starting your upgrade today, you'll have ample time to finish it prior to the retirement date.
Take advantage of the resources available to help plan your Teams deployment and upgrade from Skype for Business:
Teams deployment and upgrade documentation – Free technical guidance for IT administrators.
Teams upgrade planning workshops – Free interactive upgrade planning workshops, where you’ll receive guidance, best practices and resources designed to help you plan and implement your upgrade to Teams.
Assisted upgrades from Skype for Business Online to Microsoft Teams – Automated program that assists you with the technical steps of upgrading Skype for Business Online users to Teams.
FastTrack for Microsoft 365 – Teams deployment assistance available for qualifying plans.
Teams live training – Free online training classes designed to get your organization up and running with Teams.
Teams Chalk Talks – Free online workshops for IT pros and decision makers sharing best practices for some of the most popular and compelling scenarios in Teams.
Microsoft Partners – Microsoft solution providers can help you take full advantage of Teams.
Microsoft Teams blog – Get the latest Teams news covering new features, adoption and usage resources, Teams devices, and integration with other business productivity applications.
If you’re a current Skype for Business Online customer, start planning your upgrade to Teams today. We’re excited for you to experience its powerful communication and collaboration capabilities, and we’re committed to helping along the way.
What to expect post-retirement
Microsoft will provide assisted upgrades for Skype for Business Online users not in Teams Only mode at retirement. Customers will receive notifications in both the Teams admin center, and the Microsoft 365 Message Center, 90 days before their scheduled upgrade date to allow time for technical and user readiness.
Skype For Jio Phone
After the assisted upgrade is complete, all online users will be in Teams Only mode. Users in Teams Only mode receive incoming chats and calls, and schedule meetings, in Teams. Users in Teams Only mode will not be able to initiate chats or calls or schedule meetings in Skype for Business Online. Teams Only users will still be able to join Skype for Business meetings scheduled by users still using Skype for Business Server.
Skype For Jio Phone Plans
For more information, see Assisted Upgrades from Skype for Business Online to Microsoft Teams.
What organizations with hybrid configurations (Skype for Business Online and on-premises Skype for Business Server) can expect when Skype for Business Online retires
Skype For Jio Phone Free
Hybrid customers with online and on-premises configurations will be required to upgrade online users from Skype for Business Online to Microsoft Teams by the July 31, 2021 retirement date.Microsoft will provide assisted upgrades to help upgrade remaining Skype for Business Online users to Teams Only mode after the retirement date.
Organizations with a hybrid configuration can continue to use Skype for Business and Teams side-by-side until they're ready to move to Teams Only mode. After the Skype for Business Online retirement date, when a Skype for Business Server user is moved to the cloud, that user will be in Teams Only mode.
Skype For Jio Phone App
For more information, see Coexistence with Skype for Business and Understand Microsoft Teams and Skype for Business coexistence and interoperability.