Updated Catalina And Now Microsoft Office Not Working

Office 365, 2016, 2013 Won't Open in Windows 10 with 'Stopped Working' Error Message

Microsoft Office Not Responding
Updated Catalina And Now Microsoft Office Not Working 2017
Updated Catalina And Now Microsoft Office Not Working 2019
Updated Catalina And Now Microsoft Office Not Working After Update

According to Microsoft community and Google searching result, it seems that it's not a new problem for Windows users that Offices won't open after Windows 10 update with an 'Office stopped working' error message.

Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. If you are a Microsoft 365 subscriber, you'll also receive the newest features and tools. Check for updates and install. Open an Office app such as Word, then on the top menu, click Help Check for Updates.

If Microsoft Office 365, 2016 or 2013 has stopped working or cannot open normally, you may not be able to work or modify Word document or edit Excel files by then. So how to fix this issue and make Office work again in Windows 10/8/7?
If you are having a similar problem with Office Word, Excel, PPT or other files on your PC and you cannot open Office to work, don't worry and you can just follow offered methods here below in this article to get the problem fixed on your own now.

Microsoft Office Not Responding

Oct 21, 2019 Question: Q: Microsoft Office 365 not working since update to Catalina Since I updated to Catalina, MS Word and Excel from Office 365 do not work. I have a subscription and get automatic updates but I have also checked manually to confirm I am on the latest version of 365 and I am.
Microsoft Office compatibility. As we warned back in June, older Office for Mac will not work with MacOS Catalina. If you have Office 2011 for Mac or before, do NOT update to Catalina because Office will stop working. There’s no workaround for this. Office 2016 for Mac needs to be v15.35 or later, which it probably is, if you’ve updated.

Method 1. Fix Office 'Stopped Working' Error in Windows 10 with an Online Repair Tool

When Microsoft Office 365, 2016 or 2013 stops working or won't open on your PC, you can directly try an Office repair to get the problem fixed in Windows 10/8/7:

1. Click 'Start' > 'Control Panel' > Select 'Programs' > 'Programs and Features';
2. Right-click on Office 365, Office 2016 or Office 2013 > Select 'Change';
3. Click 'Online Repair' > click on 'Repair' button.
Wait for the process to complete, restart Windows and see if Word, Excel or other Office application work correctly.

Method 2. Repair Corrupted System Files and Open Office in Repair Not Working Office

Bad sectors may cause corrupted system files in Windows system, leading Office cannot work properly or other problems.
When Microsoft Office fails to work or won't open with 'stopped working' error message, you may try to repair corrupted file systems and reboot PC into Safe Mode to get the problem fixed.

Part 1. Repair Corrupted System Files

Free download, install and launch EaseUS Partition Master on your PC.

EaseUS Partition Master Free will help you effectively repair corrupted system files with steps below.

Step 1. Select the target partition that has a problem.

Step 2. Choose 'Advanced' > 'Check File System'.

Step 3. In the Check File System window, check the 'Try to fix errors if found' option.

Step 4. Click 'Start' to check errors on your partition.

Part 2. Start and Open Office in Safe Mode

1. Press Win + R to open Run dialog;

2. Type below command in the Run box.

For Excel: Type excel /safe, and click OK.
For Outlook: Type outlook /safe, and click OK.
For Word: Type winword /safe, and click OK.
For PowerPoint: Type powerpnt /safe, and click OK.
For Publisher: Type mspub /safe, and click OK.
For Visio: Type visio /safe, and click OK.

3. After this, you can start an Office application to see if the problem has been fixed or not.

-->

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

By default, installations of Microsoft Office are configured to automatically update your Office installation when new updates are made publicly available. However, if you examine the Account section of the backstage, you may see that updates are disabled or that the command to manage updates is disabled or hidden. For example, the following figure indicates that updates are disabled in the backstage.

Cause

This issue occurs if updates have been manually disable or are managed through Group Policy settings.

Updated Catalina And Now Microsoft Office Not Working 2017

Resolution

We recommend that you keep automatic updating enabled for Office installations because this configuration allows Office to automatically update with the latest fixes and security features. To re-enable automatic updates for Office, follow the steps below.

Manually configure automatic updates
If your Office installation is not managed by Group Policy, you can manually re-enable automatic updates by following these steps. If you cannot follow these steps because the Update Options control is disabled or missing, your updates are being managed by Group Policy.
1. Start any program.
2. On the File tab, select Account.
  Note: In Outlook, select Office Account.
3. On the right side, select Update Options, and then select Enable Updates.
4. If you are asked whether you want to let Microsoft Office make changes to your computer, select Yes.
Automatic updates managed by Group Policy
Warning
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
If you cannot follow the steps in the 'Manually configure automatic updates' section, this is because the Update Options control is disabled or missing due to a Group Policy. For example, the following figure shows the Update Options control when the Enable Updates option is hidden through a Group Policy:
To examine the registry data that is associated with the Group Policy settings which control this feature, follow these steps:
1. Start Registry Editor. To do this, take one of the following actions:
- In Windows 10 or Windows 8, press the Windows key + X, select Run, type regedit in the Open box, and then press Enter.
- In Windows 7 and Windows Vista, select Start, type regedit in the Start Search box, and then press Enter. If you are prompted for an administrator password or for confirmation, type the password, or select Allow.
1. Locate and then select the following registry key:
Note: If this key does not exist in your Registry Editor, see How to add the registry key via policy below.
Microsoft 365 Apps for enterprise, Office 2019, and Office 2016
HKEY_LOCAL_MACHINEsoftwarepoliciesmicrosoftoffice16.0commonOfficeUpdate
Office 2013
HKEY_LOCAL_MACHINEsoftwareWow6432Nodemicrosoftoffice15.0commonOfficeUpdate
1. Examine the following registry values under the OfficeUpdate key:
- DWORD: EnableAutomaticUpdates
  Values:
  0 = automatic updates are disabled
  1 = automatic updates are enabled
- DWORD: HideEnableDisableUpdates
  Values:
  1 = hide the menu option to enable or disable automatic updates
  0 = show the menu option to enable or disable automatic updates
1. If you have any questions or concerns about these policy settings, see your domain administrator.

How to add the registry key via policy

The registry key is added automatically when you install ADMX/ADML files. To do this:

Microsoft 365 Apps for enterprise, Office 2019, and Office 2016

Always download the LATEST admin templates to a location of your choice:Administrative Template files (ADMX/ADML) and Office Customization Tool for Microsoft 365 Apps for enterprise, Office 2019, and Office 2016
Select the Download button.
Select either the x64 or the x86 build.
Select Run and follow the prompts to install the software.
Copy the *.admx files into the C:/Windows/PolicyDefinitions/ folder.
Copy the *.adml files from the language-locale subfolder (for instance, 'en-US') into the respective language-locale folder under C:/Windows/PolicyDefinitions/.

Warning

Be sure to preserve the same language-locale PolicyDefinitions folder which is applicable to your environment.

Updated Catalina And Now Microsoft Office Not Working 2019

Office 2013

Go to the Office 2013 Administrative Template files (ADMX/ADML) and Office Customization Tool page.
Select the Download button.
Select either the x64 or the x86 build.
Select Run and follow the prompts to install the software.
Copy the *.admx files into the C:/Windows/PolicyDefinitions/ folder.
Copy the *.adml files from the language-locale subfolder (for instance, 'en-US') into the respective language-locale folder under C:/Windows/PolicyDefinitions/.